Privacy Policy

Privacy Policy

Effective Date: [08/02/2026]

At HARBOREE, we respect your privacy and are committed to protecting the personal information you share with us.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices available to you when you visit or make a purchase through our website.

By using the HARBOREE website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit our website, create an account, place an order, or contact us, we may collect information such as:

Full name
Email address
Mobile/phone number
Billing address
Shipping/delivery address
Order and purchase details
Product and size selections
Payment and transaction-related information
Information you provide when contacting customer support
Website usage and browsing information
IP address, browser type, device information, and similar technical information
Information collected through cookies and similar technologies

We collect only the information reasonably required to operate our website, process orders, provide services, and improve your shopping experience.

2. How We Use Your Information

We may use your information to:

Process and fulfil your orders
Arrange delivery of your purchases
Process payments through our payment service providers
Send order confirmations and shipping updates
Provide customer support
Respond to your questions and requests
Process eligible replacements or other order-related requests
Improve our products, website, and services
Personalise your shopping experience
Detect, prevent, and investigate fraud, misuse, or security issues
Comply with applicable legal and regulatory requirements
Send promotional communications where permitted and where you have provided the necessary consent
3. Payment Information

Payments made through our website may be processed by third-party payment service providers.

HARBOREE does not intend to store your complete debit card, credit card, banking, or other sensitive payment credentials on its own systems.

Your payment information may be handled directly by the relevant payment provider according to its own privacy and security policies.

4. Shipping and Delivery Information

To deliver your order, we may share necessary information such as your name, phone number, shipping address, and order details with our delivery and logistics partners.

This information is shared only to the extent reasonably necessary to fulfil and deliver your order.

5. Sharing Your Information

We may share your information with trusted service providers where necessary to operate our business, including:

Shopify and website service providers
Payment processors
Shipping and logistics partners
Customer-support service providers
Email and communication service providers
Analytics and website-performance providers
Marketing service providers, where applicable
Professional advisers or authorities where required by law

We do not sell your personal information simply for the purpose of selling it to third parties.

6. Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

Keep your shopping cart functioning
Remember certain preferences
Understand how visitors use our website
Improve website performance
Measure the effectiveness of our marketing
Provide relevant website features

You may be able to manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.

7. Third-Party Services and Links

Our website may use or provide links to third-party services, websites, payment providers, social-media platforms, or other external services.

These third parties may have their own privacy policies and terms. HARBOREE is not responsible for the privacy practices of third-party websites or services that we do not control.

We encourage you to review their respective privacy policies before providing personal information.

8. Data Security

We take reasonable measures to protect personal information against unauthorised access, loss, misuse, alteration, or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, providing customer support, maintaining business records, resolving disputes, preventing fraud, and complying with applicable legal requirements.

When information is no longer required, it may be securely deleted or otherwise handled in accordance with applicable requirements.

10. Your Privacy Rights

Depending on applicable law, you may have rights regarding your personal information, including the right to:

Request access to certain personal information we hold about you
Request correction of inaccurate information
Request deletion of information where legally permitted
Withdraw consent where processing is based on consent
Request information about how your personal information is used

To exercise an applicable privacy right, please contact us using the details provided below.

We may need to verify your identity before processing certain requests.

11. Marketing Communications

If you choose to receive promotional communications from HARBOREE, we may send information about new collections, products, offers, launches, or other updates.

You can unsubscribe from promotional emails by using the unsubscribe option provided in the communication or by contacting us.

Please note that you may still receive essential transactional communications, such as order confirmations, shipping updates, or important service messages.

12. Children's Privacy

Our website is not intended to knowingly collect personal information from children without appropriate legal consent.

If you believe that a child has provided personal information to us inappropriately, please contact us so that we can review and take appropriate action.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, services, technology, or applicable legal requirements.

When we make changes, we will update the Effective Date at the top of this page.

We encourage you to review this Privacy Policy periodically.

14. Contact Us

If you have questions about this Privacy Policy, your personal information, or how your information is handled, please contact us.

HARBOREE

Email: [harboree11@gmail]

Your Privacy Matters

HARBOREE is committed to handling customer information responsibly and using it only for legitimate business, service, security, and legal purposes.

HARBOREE — Crafted with care.